Technical Articles

What is BS EN 15038:2012?

BS EN 15038:2012 is a widely recognized international standard specifically designed for the translation services industry. It provides requirements for translation service providers in terms of their processes, resources, and management systems to ensure consistent quality and customer satisfaction.

Key Requirements of BS EN 15038:2012

One of the key requirements of BS EN 15038:2012 is that translation service providers must have a documented quality management system in place. This system should encompass all aspects of the translation process, including project management, resource management, and quality assurance.

Another important requirement is the qualification and competence of translators. BS EN 15038:2012 specifies that translators must have relevant education, training, and experience in order to provide high-quality translations. Additionally, the standard requests that translators be native speakers of the target language or have equivalent language skills to ensure linguistic accuracy.

Benefits of Adhering to BS EN 15038:2012

Adhering to BS EN 15038:2012 offers numerous benefits for both translation service providers and their customers. For service providers, compliance with the standard demonstrates their commitment to quality and professionalism, giving them a competitive edge in the market. It also helps in building trust and credibility with clients, leading to long-term partnerships and increased business opportunities.

For customers, working with translation service providers who comply with BS EN 15038:2012 ensures the delivery of accurate and high-quality translations. The standard sets clear guidelines and processes for managing translation projects, reducing the risk of errors or miscommunication. Moreover, the use of qualified and competent translators guarantees linguistic precision, resulting in translations that meet the desired standards.


In conclusion, BS EN 15038:2012 is an important standard for translation service providers. It establishes guidelines and requirements to ensure consistent quality in translation projects. Adhering to this standard not only benefits service providers in terms of reputation and market competitiveness but also provides customers with reliable and accurate translations. By following the principles outlined in BS EN 15038:2012, translation service providers can deliver high-quality language solutions tailored to their clients' needs.



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