What is EN ISO 19971:2019?

EN ISO 19971:2019 is a technical standard that provides guidelines and requirements for the development and implementation of quality management systems in the field of engineering. It specifies the criteria for establishing, maintaining, and improving a quality management system, with the aim of enhancing customer satisfaction and ensuring compliance with applicable regulations and standards.

Key Requirements of EN ISO 19971:2019

EN ISO 19971:2019 outlines several key requirements that organizations must meet to obtain certification. These include:

Establishing and documenting an organization-wide quality policy and objectives.

Implementing processes and procedures to identify, evaluate, and control risks and opportunities.

Defining roles, responsibilities, and authorities within the organization to ensure accountability and effective communication.

Monitoring customer satisfaction and implementing measures to address any issues or concerns.

Regularly conducting internal audits to assess the effectiveness of the quality management system.

Ensuring continual improvement through the use of corrective actions and preventive measures.

The Benefits of Implementing EN ISO 19971:2019

Implementing EN ISO 19971:2019 can provide numerous benefits for organizations in the engineering sector. Firstly, it helps to increase customer confidence and trust by demonstrating a commitment to delivering high-quality products and services. Secondly, it improves overall efficiency and reduces costs by streamlining processes and minimizing waste. Thirdly, it enhances marketability by opening up new business opportunities and increasing competitiveness. Finally, it promotes a culture of continuous improvement, driving innovation and ensuring long-term success.