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What is ISO 20552:2014?

ISO 20552:2014 is a technical standard that provides guidelines for writing easy-to-understand technical articles. It aims to improve the clarity and accessibility of technical information, making it easier for readers to comprehend complex concepts and instructions. This standard is particularly relevant in industries where accurate interpretation of technical documents is critical, such as engineering, software development, and manufacturing.

The Importance of Clarity

In technical writing, clarity is paramount. Ambiguous or poorly written technical documentation can lead to misinterpretation and costly errors. ISO 20552:2014 emphasizes the need for clear, concise, and unambiguous language when describing technical concepts, processes, and procedures. By using plain language, writers can ensure that their audience understands the information presented without confusion or uncertainty.

Guidelines Provided by ISO 20552:2014

ISO 20552:2014 offers a set of guidelines that technical writers can follow to improve the clarity of their articles. Some key recommendations include:

Using clear and descriptive titles and headings that accurately reflect the content

Organizing information logically and sequentially, following a well-defined structure

Avoiding jargon, acronyms, and technical terms whenever possible

Defining complex technical terms and providing explanations for specialized concepts

Using visuals, such as diagrams or illustrations, to support and enhance understanding

Providing step-by-step instructions with clear action verbs and minimal use of passive voice


ISO 20552:2014 serves as a valuable resource for technical writers aiming to improve the clarity and accessibility of their articles. By following the guidelines set forth in this standard, writers can effectively communicate complex technical information to their intended audience. The use of plain language, clear structure, and visual aids can greatly enhance understanding, ensuring that readers can comprehend and apply the provided information accurately.


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